Privacy Policy.
The Sundry (“The Sundry,” “we,” “our,” or “us”) respects your privacy and is committed to being transparent about how information is collected and used when you visit goodsundry.com, use our website, make a purchase, apply to become a Sundry Maker, join our email list, or otherwise interact with us.
This Privacy Policy explains what information we may collect, why we collect it, how it may be used and shared, and the choices available to you.
By using The Sundry website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with The Sundry, we may collect information you voluntarily provide to us as well as certain information collected automatically through our website.
Information You Provide
This may include your:
Name
Email address
Phone number
Billing and shipping address
Order and transaction information
Messages or inquiries submitted through our website
Email newsletter preferences
Account or membership information
Maker application information
Business name and business contact information
Website and social media links
Product information
Photographs, logos, business descriptions and other materials submitted by Makers
Any other information you choose to provide
If you apply for or participate in a Sundry Maker Membership, we may collect additional information necessary to review your application, create and maintain your Maker profile, administer your membership, communicate with you, and promote your business as permitted under your Maker Agreement.
2. Payment Information
When you make a purchase or pay for a membership through The Sundry, payment information may be collected and processed by our payment processors and ecommerce service providers.
The Sundry does not necessarily receive or store your complete credit or debit card information. Payment information is generally handled by the applicable payment processor according to its own privacy and security practices.
3. Information Collected Automatically
When you visit goodsundry.com, certain information may be collected automatically through Squarespace and other technologies used to operate and understand our website.
This may include information such as:
IP address
Browser type
Device information
Operating system
Pages viewed
Referring website
Approximate geographic location
Date and time of visits
Website interactions
Links clicked
Shopping or checkout activity
Cookie and similar technology information
We may use this information to operate the website, understand how visitors use The Sundry, improve the customer experience, troubleshoot problems, measure marketing performance, and protect the security of the Site.
4. Cookies & Similar Technologies
The Sundry website may use cookies and similar technologies.
Cookies are small pieces of data that websites store on a visitor's device. They may be used to make the website function properly, remember preferences, understand website traffic, support ecommerce functionality, measure performance, and assist with marketing.
Because our website is hosted through Squarespace, Squarespace may place cookies necessary for the operation, security, analytics, and functionality of the website.
Other services integrated with our website may also use cookies or similar technologies.
Where required, visitors may be presented with options regarding non-essential cookies.
Your browser may also allow you to block, limit, or delete cookies. Disabling certain cookies may affect how portions of the website function.
5. How We Use Your Information
We may use information we collect to:
Operate and maintain goodsundry.com
Process and manage orders
Provide customer service
Communicate regarding purchases or inquiries
Review Maker applications
Establish and maintain Maker Memberships
Create and maintain approved Maker profiles and listings
Manage membership payments
Send administrative or transactional communications
Send marketing emails when you have subscribed or otherwise permitted us to do so
Feature participating Makers and their products as permitted by applicable agreements
Improve The Sundry website and customer experience
Understand website traffic and engagement
Develop new features, services, products, and content
Detect or prevent fraud, abuse, or security issues
Comply with legal, tax, accounting, and regulatory obligations
Enforce our Terms & Conditions and other agreements
We may also use information for another purpose disclosed to you when the information is collected.
6. Email Marketing
If you choose to join The Sundry List, subscribe to our newsletter, or otherwise consent to receive marketing communications, we may send you emails about things such as:
New Makers
New products
Sundry Finds
Local businesses
Seasonal collections
Market events
Promotions
Gift guides
Community news
Other Sundry updates
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Unsubscribing from marketing emails does not prevent us from sending necessary transactional or administrative messages, such as order confirmations or membership-related communications.
7. Maker Information
Businesses participating in The Sundry may voluntarily provide information specifically intended to be displayed publicly.
This may include:
Business name
Maker or founder name
General business location
Business story
Logo
Photographs
Product information
Website links
Social media accounts
Shopping information
Market or event information
Shipping or pickup availability
Other approved business information
Because this information is submitted for the purpose of helping customers discover the Maker, approved information may appear publicly on goodsundry.com and may also be used in The Sundry's marketing as permitted under the applicable Maker Agreement.
We recommend that home-based Makers do not provide a private residential address for public display unless they intentionally operate a customer-facing location from that address.
8. How We Share Information
We do not sell your personal information to third parties.
We may share information when reasonably necessary with service providers that help us operate The Sundry.
These may include providers for:
Website hosting
Ecommerce
Payment processing
Email marketing
Website analytics
Forms and applications
Membership management
Shipping or fulfillment
Accounting
Customer service
Fraud prevention
Business operations
These providers may process information according to their own terms and privacy policies.
We may also disclose information when required by law or when reasonably necessary to protect The Sundry, our customers, our Makers, or others.
9. Squarespace
The Sundry website is hosted through Squarespace.
Squarespace may collect and process certain information about visitors as necessary to provide website hosting, ecommerce, analytics, security, and related services.
Squarespace's handling of information is also governed by its own privacy policies and applicable terms.
10. Independent Maker Websites
One of The Sundry's primary purposes is helping customers discover independent Makers.
As a result, goodsundry.com may contain links directing you to a Maker's:
Website
Online store
Social media profile
Ordering platform
Booking platform
Other third-party service
Once you leave The Sundry and visit another website or platform, that business's privacy practices apply.
The Sundry does not control and is not responsible for the privacy practices, security, content, or data collection practices of independently operated third-party websites.
We encourage you to review the privacy policy of any third-party website where you provide personal or payment information.
11. Social Media
The Sundry may maintain accounts on platforms such as Instagram, Facebook, Pinterest, TikTok, or other social networks.
If you interact with The Sundry through a social media platform, that platform may collect information about your interaction according to its own privacy policy.
Information you choose to make public through social media may also be visible to other users.
12. Analytics & Advertising
We may use website analytics and marketing tools to understand how people discover and interact with The Sundry.
These services may collect information through cookies, pixels, or similar technologies.
If we use advertising platforms in the future, those services may also collect or receive certain information to measure advertising performance or provide relevant advertising, subject to applicable consent requirements and privacy laws.
13. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:
Complete transactions
Maintain customer or Maker relationships
Administer memberships
Maintain business records
Meet accounting and tax obligations
Resolve disputes
Enforce agreements
Comply with applicable laws
Retention periods may vary depending on the type of information involved.
14. Information Security
We take reasonable administrative and technical measures to protect information handled through The Sundry.
However, no website, online transaction, database, or electronic transmission can be guaranteed to be completely secure.
You should use appropriate caution when submitting information online.
15. Children's Privacy
The Sundry is intended for a general audience and is not designed to knowingly collect personal information from children under the age of 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
16. Your Privacy Choices
Depending on your location and applicable law, you may have rights or choices regarding certain personal information we maintain about you.
You may contact us to request that we:
Provide information about personal information we maintain about you;
Correct inaccurate information;
Delete certain personal information where applicable; or
Address questions about how your information is used.
Some information may need to be retained for legal, accounting, security, transaction, or other legitimate business purposes.
To make a privacy-related request, contact us using the information below.
17. Texas Residents
The Sundry is based in Texas.
Where applicable, Texas residents may have rights regarding their personal data under the Texas Data Privacy and Security Act (TDPSA) and other applicable laws.
Depending on whether the law applies to The Sundry and the circumstances involved, those rights may include the ability to request access to, correction of, or deletion of certain personal data and information regarding certain data-processing practices.
Nothing in this Privacy Policy is intended to limit rights available to you under applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy as The Sundry grows, our website changes, we add new services, or legal requirements change.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.
We encourage visitors to periodically review this page for changes.
19. Contact Us
If you have questions about this Privacy Policy or how The Sundry handles information, please contact:
The Sundry
Caddo Mills, Texas
Website: goodsundry.com
Email: thesundryteam@gmail.com
